Privacy Policy
At MetroYatra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our metro route planning and metro information services.
By using MetroYatra, you agree to the practices described in this policy.
Information We Collect
To provide accurate metro route and station information, we may collect the following types of data:
Search Information
- Station names you search
- Selected metro routes
- Travel preferences
Location Information
Your approximate location (only if you grant permission). Used to detect the nearest metro network and suggest nearby stations.
Device Information
- Browser type
- Device model
- Operating system
- Technical identifiers for compatibility and performance optimization
Usage Information
- Pages visited
- Features used
- Interaction patterns to improve usability
We do not collect sensitive personal data such as financial details or government identification numbers.
How We Use Your Information
We use collected information to:
- Find the best metro routes between selected stations
- Detect your metro city or network automatically
- Suggest nearby metro stations
- Display accurate platform numbers and gate details
- Improve route planning algorithms
- Improve website performance and reliability
- Expand coverage to new metro networks
We use data only for service improvement and operational purposes.
Location Access
If you allow location access, it is used to:
- Automatically detect your metro city (e.g., Delhi Metro, Kanpur Metro)
- Show the nearest metro stations
- Prioritize routes starting from nearby stations
Your location data:
- Is used temporarily
- Is not permanently stored on our servers
- Is not sold or shared with third parties
You can deny or revoke location access at any time through your browser or device settings.
Cookies & Data Storage
MetroYatra uses minimal data storage to support core features:
Session Storage
Temporarily stores recent route searches for faster navigation.
Browser Cookies
Used to remember: Preferred metro city; Basic site settings.
Analytics Cookies
Help us understand: Which pages are most useful; How users navigate the platform; Areas needing improvement.
You can disable or clear cookies anytime through your browser settings.
Information Sharing
We do not sell, rent, or trade your personal information.
We may use third-party analytics tools to understand website usage. These services process anonymized data and do not identify individual users.
Information may only be disclosed if required by law or to protect the security and integrity of the platform.
Data Security
We implement reasonable security measures to protect user data, including:
- Encrypted HTTPS connections
- Secure server infrastructure
- Controlled access to system data
While we strive to protect your information, no online platform can guarantee absolute security.
Your Rights & Control
You have full control over your data:
- Location Permissions: You may deny or revoke access anytime.
- Cookie Preferences: You may disable cookies through browser settings.
- Data Requests: You may contact us to request deletion of any personal data we may have collected.
Children's Privacy
MetroYatra is intended for general public use and does not knowingly collect personal information from children under 13 years of age.
If we become aware of unintended data collection from minors, we will take appropriate action to remove it.
Policy Updates
We may update this Privacy Policy as we introduce new features or expand metro network coverage.
Any significant changes will be reflected on this page along with an updated revision date.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: support@metroyatra.com