Mumbai Metro Line 2A Launches WhatsApp-Based Ticketing, Eliminating Paper Tickets, October 2024
Maha Mumbai Metro Operation Corporation Limited launched a WhatsApp-based ticketing service for Metro Line 2A and Line 7 on October 11, 2024, coinciding with Navratri. Commuters can message a dedicated WhatsApp number, or scan a QR code displayed at stations, to book tickets through a conversational chat interface without needing a paper ticket. Line 2A runs from Andheri West to Dahisar and Line 7 from Andheri East to Dahisar. UPI payments carry no extra charge, while card payments attract a small fee.

